You would not normally assume that corporate governance can play an important role in innovation, after all corporate governance is about risk mitigation whilst innovation is all about encouraging risk in order to stimulate new ideas. The two would, therefore, seem to be in conflict with each other. However, this isn’t the case and in […]
The Australian government’s 2021-22 Federal Budget announcement on Tuesday 11 May 2021, included a $1.2 billion investment that will be spent on its new Digital Economy Strategy. This is one of the most significant Government announcements in recent years and could have a profound impact on stimulating innovation in Australia. There is little doubt that […]
Why is customer loyalty important? How do we improve customer experience, meet customer expectations and create repeat business? Marketing managers and business owners are consistently diving into data and reviewing insights that help them understand their customers. As managers, we seek to understand what creates an engaged customer and how to embed loyalty. It’s not […]
For much of the 20th century the practice of technological innovation was ascribed to a company’s research and development (R&D) department that was embedded within the company. This R&D team were responsible for bringing new technologies to the market through generating new ideas for products and services. Yet in recent years there has been a […]
The impact of Covid As mentioned in our previous article it’s clear that Covid-19 has had, and will continue to have, a devastating impact on society for many years to come. It has forced many companies out of business and changed the way people think and behave in their daily lives. The physical retail space […]
Uncertainty and instability The last year has been a hugely transformative period of time as the world has come to grips with the emergence of Covid and the huge impact it’s had on every single aspect of our lives. There is clearly no doubt that the world will never be the same again as many […]
