Privacy Policy
1. We respect your privacy
1.1. Proto Innovation Consulting Pty Ltd respects your right to privacy andis committed to safeguarding the privacy of our customers and website visitors.We adhere to the Australian Privacy Principles contained in the Privacy Act1988 (Cth). This policy sets out how we collect and treat your personalinformation.
1.2. "Personal information" is information we hold which isidentifiable as being about you.
2. Collection of personal information
2.1. Proto Innovation Consulting Pty Ltd will, from time to time, receiveand store personal information you enter onto our website, provided to usdirectly or given to us in other forms.
2.2. You may provide basic information such as your name, phone number,address and email address to enable us to send information, provide updates andprocess your product or service order. We may collect additional information atother times, including but not limited to, when you provide feedback, when youprovide information about your personal or business affairs, change yourcontent or email preference, respond to surveys and/or promotions, providefinancial or credit card information, or communicate with our customer support.
2.3. Additionally, we may also collect any other information you providewhile interacting with us.
3. How we collect your personal information
3.1. Proto Innovation Consulting Pty Ltd collects personal information fromyou in a variety of ways, including when you interact with us electronically orin person, when you access our website and when we provide our services to you.We may receive personal information from third parties. If we do, we willprotect it as set out in this Privacy Policy.
4. Use of your personal information
4.1. Proto Innovation Consulting Pty Ltd may use personal informationcollected from you to provide you with information, updates and our services.We may also make you aware of new and additional products, services andopportunities available to you. We may use your personal information to improveour products and services and better understand your needs.
4.2. Proto Innovation Consulting Pty Ltd may contact you by a variety ofmeasures including, but not limited to telephone, email, sms or mail.
5. Disclosure of your personal information
5.1. We may disclose your personal information to any of our employees,officers, insurers, professional advisers, agents, suppliers or subcontractorsinsofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required forthe delivery of our services.
5.2. We may from time to time need to disclose personal information tocomply with a legal requirement, such as a law, regulation, court order,subpoena, warrant, in the course of a legal proceeding or in response to a lawenforcement agency request.
5.3. We may also use your personal information to protect the copyright,trademarks, legal rights, property or safety of Proto Innovation Consulting PtyLtd, protoinnovation.co, its customers or third parties.
5.4. Information that we collect may from time to time be stored, processedin or transferred between parties located in countries outside of Australia.
5.5. If there is a change of control in our business or a sale or transferof business assets, we reserve the right to transfer to the extent permissibleat law our user databases, together with any personal information andnon-personal information contained in those databases. This information may bedisclosed to a potential purchaser under an agreement to maintainconfidentiality. We would seek to only disclose information in good faith andwhere required by any of the above circumstances.
5.6. By providing us with personal information, you consent to the terms ofthis Privacy Policy and the types of disclosure covered by this Policy. Wherewe disclose your personal information to third parties, we will request thatthe third party follow this Policy regarding handling your personalinformation.
6. Security of your personal information
6.1. Proto Innovation Consulting Pty Ltd is committed to ensuring that theinformation you provide to us is secure. In order to prevent unauthorisedaccess or disclosure, we have put in place suitable physical, electronic andmanagerial procedures to safeguard and secure information and protect it frommisuse, interference, loss and unauthorised access, modification anddisclosure.
6.2. The transmission and exchange of information is carried out at your ownrisk. We cannot guarantee the security of any information that you transmit tous, or receive from us. Although we take measures to safeguard againstunauthorised disclosures of information, we cannot assure you that personalinformation that we collect will not be disclosed in a manner that isinconsistent with this Privacy Policy.
7. Access to your personal information
7.1. You may request details of personal information that we hold about youin accordance with the provisions of the Privacy Act 1988 (Cth). A smalladministrative fee may be payable for the provision of information. If youwould like a copy of the information, which we hold about you or believe thatany information we hold on you is inaccurate, out of date, incomplete,irrelevant or misleading, please email us at info@protoinnovation.co.
7.2. We reserve the right to refuse to provide you with information that wehold about you, in certain circumstances set out in the Privacy Act.
8. Complaints about privacy
8.1. If you have any complaints about our privacy practices, please feelfree to send in details of your complaints to info@protoinnovation.co. We takecomplaints very seriously and will respond shortly after receiving writtennotice of your complaint.
9. Changes to Privacy Policy
9.1. Please be aware that we may change this Privacy Policy in the future.We may modify this Policy at any time, in our sole discretion and allmodifications will be effective immediately upon our posting of themodifications on our website or notice board. Please check back from time totime to review our Privacy Policy.
10. Website
10.1. When you visit our website When you come to our website (protoinnovation.co) we may collect certain information such as browser type, operating system,website visited immediately before coming to our site, etc. This information isused in an aggregated manner to analyse how people use our site, such that wecan improve our service.
10.2. Cookies
We may from time to time use cookies on our website. Cookies are very smallfiles which a website uses to identify you when you come back to the site andto store details about your use of the site. Cookies are not malicious programsthat access or damage your computer. Most web browsers automatically acceptcookies but you can choose to reject cookies by changing your browser settings.However, this may prevent you from taking full advantage of our website. Ourwebsite may from time to time use cookies to analyses website traffic and helpus provide a better website visitor experience. In addition, cookies may beused to serve relevant ads to website visitors through third party servicessuch as Google Adwords. These ads may appear on this website or other websitesyou visit.
10.3. Third party sites Our site may from time to time have links to otherwebsites not owned or controlled by us. These links are meant for yourconvenience only. Links to third party websites do not constitute sponsorshipor endorsement or approval of these websites. Please be aware that ProtoInnovation Consulting Pty Ltd is not responsible for the privacy practises ofother such websites. We encourage our users to be aware, when they leave ourwebsite, to read the privacy statements of each and every website that collectspersonal identifiable information.
15th April 2024