terms & conditions
The following terms govern the use of the protoinnovation.co and courses.protoinnovation.co website and all content, services, and products available at or through the website. By accessing the website, you agree to these terms. If you do not agree with any part of the terms, you should discontinue use of the site.
GENERAL
1. This website at www.protoinnovation.coand courses.protoinnovation.co ("Site") is a content and shopping website where you can browse, select and order products advertised on the Site. The Site is operated and managed by Proto Innovation Consulting Pty Ltd ("Proto Innovation Consulting"), ABN 38 653 434 621.
2. These terms and conditions apply to all interactions and transactions you enter into with Proto Innovation Consulting and by accessing, use of, or placing an order through the Site, you agree to be bound by and comply with these terms and conditions (including our privacy policy).
3. We attempt to be as accurate as possible on our Site but this does not in itself warrant, that any information provided on the Site, including in relation to product descriptionsor other content of this site, is accurate, complete, reliable, current or error-free. The Site does not guarantee the accuracy or timeliness of information available from the website and may remove content for various reasons, including inaccuracies or outdated information.
4. You must not use our website and content for any purpose or in any way which is unlawful. These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Victoria.
5. The Site reserves the right to modify or discontinue any part of the service, and to remove or edit content. The website does not guarantee the accuracy or timeliness of information available from the website and may remove content for various reasons, including inaccuracies or outdated information.
6. The Site grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the website strictly in accordance with these terms.
7. If the site requires account creation, users are responsible for maintaining the security of their account and for all activities that occur under the account.
10. Users must not misuse the website or post content that is obscene, threatening, defamatory, or otherwise objectionable or damaging to third parties or the community.
Intellectual Property Rights
1. All intellectual property related to the content on our platforms is owned by Proto Innpvation Consulting or its licensors, advertisers, or affiliates. By using our platforms, you gain no ownership or other interest in this intellectual property. All content available on our platforms is protected by Australian and international copyright and intellectual property laws. You must not engage in activities that could interfere with or violate these laws or the intellectual property rights embedded in the content.
2. You are permitted to download, view, and print content from our platforms for your personal, non-commercial use only, provided that you do not alter the content in any way, including removing any copyright notices. All rights not explicitly granted are reserved by Proto Innovation Consulting. Reproduction or republication of any content from our platforms without express permission from the copyright or trademark owners is strictly prohibited.
3. The logos used on our platforms are trademarks of Proto Innovation Consulting or its related entities. Other trademarks may appear on our platforms from time to time and may belong to third parties. No content on our platforms grants any license or right to use any logo, trademark, or masthead displayed without the express written permission from the trademark owner.
Liability & Indemnity
1. Proto Innovaction Consultin acknowledges that under the Australian Consumer Law (ACL) and relevant state or territory legislation, certain consumer rights cannot be excluded. Beyond these rights, Proto Innovaction excludes all other guarantees, warranties, conditions, and legal responsibilities arising from your use of our platforms.
2. Content accessed through our platforms is provided "as is" and on an "as available" basis. You bear all risks associated with the use of such content, including its reliability and accuracy. News reserves the right to change content without notice and at its sole discretion.
3. Proto Innovation is not liable for any losses or damages, whether to hardware or software, resulting from your use of our platforms unless such damage arises from News’ negligence, wilful misconduct, or fraud.
4. We do not guarantee that functions available through our platforms will be uninterrupted or error-free, that defects will be corrected, or that our platforms or servers are free of viruses or other harmful components.
5. Limitation of Liability: In jurisdictions that allow such limitations, and in line with the ACL, Proto Innovation Consulting's liability for breach of any implied warranty or condition which cannot be excluded is limited, at our option, to either re-supplying services or paying the cost of having services supplied again, unless it is not fair or reasonable to limit our liability in this way.
Third Party Content & Links
1. Third Party Content: Our platforms may include third-party content that has its own terms and conditions. Nothing on our platforms grants you any rights or licenses to use such third-party content.
2. Third Party Links: Our platforms may contain links to third-party websites over which Proto Innovation Consulting has no control. These links do not imply an endorsement by News of those sites, their content, or the services they provide.
Contributing Content
1. Content Licensing: When you submit content to Proto Innovation Consulting, you grant us a non-exclusive, royalty-free, perpetual license to use that content. We may also credit you as the source of the content using the details you provided.
2. Content Warranties: You confirm that you have the necessary rights to your content, that it is not defamatory, and does not breach any laws.
3. Indemnification: You agree to indemnify Proto Innovation Consulting against all legal fees, damages, and other expenses that may arise from any breach of these warranties.
4. Moral Rights: You waive any moral rights in your contributions for the purposes of its use by Proto Innovation Consulting as outlined in these terms.
REGISTRATION OF ACCOUNT
1. For individual customers, you must be aged 18 or older to register an account on the Site. Forbusiness customers, you must be a company, partnership or ABN holder. You mustnot attempt to become a customer or obtain an account if you do not meet these criteria (“Registered Member”).
2. You must complete thecustomer registration process through the Site to become a Registered Member.Any personal information that you give us will be held and used by us inaccordance with our Privacy Policy.
3. Your account isnon-transferable. You may update, edit or terminate your account at any time bycontacting our customer service team.
4. When registering for anaccount on the Site, you will need to provide all relevant details, includingcontact information, delivery address, and payment details as required.
5. Once you have been successfully registered, you will be issued with a password to access your online account. You are solely responsible for maintaining the confidentiality of your password and you may update or edit your account at any time through theSite or by contacting our customer service team.
6. You may be refused anaccount or orders at our sole discretion.
7. We may in our solediscretion terminate your account or services at any time.
Placing an Order
1. You may place an orderas a Registered Member by selecting and submitting your order through the Site.
2. Any order placed throughthis Site is an offer by you to purchase the selected products at the price notified (including the delivery and other charges and taxes) at the time youplace the order (“Order”).
3. When placing an Order,you agree to provide us with current, complete and accurate details.
4. You are solelyresponsible for reviewing your order confirmation and must advise usimmediately if you believe there are any product or pricing discrepancies.
5. We reserve the right toaccept or reject your Order for any reason, including if the requested productis not available, if there is an error in the price, if the product description posted on the Site is incorrect, or if there is an error in your Order.
6. If an Order placed through the Site is rejected, then Proto Innovation Consulting will endeavour to notify you of that rejection at the time you place the Order or within 48hours after you submit your Order.
Cancellations of Orders
1. We may cancel any Orderor part of an Order (including any Orders that we have accepted) without anyliability to you for that cancellation at any time if: (a) the requested Products in that Order are not available; or (b) there is an error in the priceor the product description posted on the Site in relation to the relevant product in that Order; or (c) that Order has been placed in breach of theseterms and conditions.
2. If we cancel an we willnot deliver your Order or permit Collection and provide you with reasonablenotice of that cancellation, and will not charge you for the cancelled Order. If any payment has been taken for the cancelled Order, then the full payment amount, including any other fees and charges, will be refunded to your original payment method or through an alternative means.
3. You may cancel an Order (whether it is accepted by us or not) by emailing us at info@protoinnovation.cowithin 24 hours on the same day the order was placed. No fees or charges will apply to that cancellation. If you cancel an Order after 24 hours from the date/timethe order was placed then we may charge you an administration cancellation fee of$20.00 or any other costs incurred by our business from the cancellation.
Fees and Charges
1. We will charge you, andyou agree to pay, the following fees and charges in relation to an Order that we accept (as applicable): (a) the purchase price of each Product that isordered; and (b) the cancellation fee for an Order that is cancelled as set outin Section above (Cancellation of Orders) plus any other fees and charges setout in these terms and conditions.
2. You acknowledge that we are not required or obliged to match any prices for any Products.
3. You acknowledge that prices for Products change from time to time and we do not provide any noticeof these changes. Subject to these terms and conditions, once we have acceptedyour Order, we will not change any prices that apply to the Products in thatOrder.
4. If a Product that youhave ordered is not available and we have not provided you with a substitute then we will provide you with a refund back within 3-5 business days to yourcard of purchase to the value of the Products (excluding delivery) that werenot supplied to you.
Payment Methods
1. You must pay the feesand charges online using the online payment methods. We accept the following credit cards: Visa and Visa Debit; MasterCard and MasterCard Debit; AmericanExpress; PayPal.
2. If we are unable tosuccessfully process your payment for your Order that is accepted by us, thenwe may notify you of dishonour and cancel your Order.
3. You must not pay, orattempt to pay, for Products through any fraudulent or unlawful means.
Returns and Refunds
1. If the product you purchased through the Site is faulty, defective or you are unsatisfied with thequality, and you are able to provide full proof of purchase, then we will refund the purchase price or exchange the product (excluding the delivery fee)provided the Product has not been consumed (in part or whole).
2. We reserve the right tohave the product assessed for acceptable quality prior to providing you with asuitable remedy.
3. To make a claim underour Returns and Refund Policy, you must contact Customer Service and return theitem to the store. Any cost incurred by you in bringing the item to the Storewill be borne by you.
4. If you do not have proofof purchase and you wish to return a faulty or defective product we willprovide you with a Credit Voucher to the value of the purchase price, which youcan used online within 6 months from the date of issue. In this instance, youwill be required to provide identification showing your name, address andsignature and these details will be recorded for loss prevention purposes. Yourinformation will be kept in accordance to our Privacy Policy
CHANGES TO TERMS AND CONDITIONS
1. We reserve the right toamend these terms and conditions at any time without notice. Any amendment toterms and conditions will come into effect from the time the amended terms andconditions are posted on the website. If you use this website or place an Order after any amendment you agree to be bound by and comply with the amended termsand conditions. It is your responsibility to ensure you should read these termsand conditions at the time of Order.
Last updated: 14 April 2024